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Balance Retirement & Aged Care Specialists

Privacy Policy

Balance Retirement & Aged Care Specialists understands that privacy is important to its clients.

The Privacy Policy explains how we comply with the Australian Privacy Principles, which have been established under the Privacy Act 1988 (Cth). The Privacy Policy covers:

  • why we need to collect your personal information
  • the types of personal information we collect, and how it is collected
  • how we protect your personal information, and who it could be disclosed to
  • specific issues relating to privacy and the use of the internet.

Contacting Balance about privacy

We always welcome feedback about client experiences, as we know things don’t always go the way they should. If you:

  • have a general enquiry about how personal information is collected or used
  • would like to access or update your personal information
  • wish to make a complaint relating to privacy
  • you can contact us directly as set out below. We are committed to doing the right thing by you and we will respond as soon as possible.

The Principal
Balance Retirement & Aged Care Specialists
Suite 309/5 Celebration Drive

Alternatively your concerns can be emailed to or you can call us on 1300 556 287.

Download a copy of The Privacy Policy